Terms of Engagement

Most agencies keep their terms for the contract stage. We publish ours, because how a firm behaves on the way out tells you how it will behave the whole way through.

1

Fees are published.

Engagement pricing is stated in full on the membership page: $3,500, $7,500, or $15,000 a month by scope, three-month opening term, month to month thereafter. Performance fees apply only above the written target. Charities pay a flat, reduced rate from $1,500 a month.

2

The target is written before spend.

Every engagement opens with the account study: a written target, a payback window, and the conditions under which we stop. You hold that document before the first month's fee is paid. At ninety days the target is met, missed, or renegotiated, in writing.

3

You own everything.

Ad accounts, pixels, audiences, data, and every piece of creative we produce are yours from the first day, and remain yours after we part. We will never hold an account hostage; firms that do are one of the reasons this one exists.

4

Charities pay fees. Never percentages.

A charity's donations belong to its cause. We are paid a flat fee, agreed in advance, and we never take a percentage of what donors give. This clause is not negotiable in either direction.

5

Confidentiality runs both ways.

What we learn about your business stays inside the engagement. We publish no client names and no figures without written permission, which is also why our work page reads the way it does.

6

Leaving is a letter, not a negotiation.

After the opening term, either side may end the engagement with thirty days' written notice. No exit fees, no wind-down theater. Your accounts and creative go with you, in order, with a final letter that leaves the next team a clean start.

These terms are a summary of how we work, published for your judgment; the engagement letter you sign says the same things in longer sentences. Last updated July 2026.

Terms you can read before we meet.

Request a written target